Frequently Asked Questions

Latoyer HA Property is a UK-based property service referral platform that connects landlords and investors with trusted, vetted service providers—from builders and surveyors to letting agents and cleaners. We help you save time, avoid bad suppliers, and get quotes from top-tier professionals.

How does the referral process work?

Is the service really free for landlords and investors?

Definitely. Many of our clients use us for regular needs like repairs, tenant find services, or monthly management support.

Just fill in our quick service request form or send us a message. We’ll follow up promptly to understand your needs and match you with the best-fit partner.

What kind of services can I be referred to?

Are your partners vetted?

Absolutely. We only work with service providers who are qualified, insured, and have a proven track record. Many are rated by our clients and go through regular quality checks.

Do I have to accept the provider you refer me to?

No, there’s no obligation. You can review the provider, ask questions, or decline. We can even refer you to alternatives if you prefer.

How quickly will I be matched with a provider?

In most cases, we can match you within 24–48 hours, depending on your location and service type. Some urgent requests can be processed even faster.

Tell us what you need—whether it's property management, maintenance, investment advice, or refurbishment—and we’ll match you with one or more trusted providers from our partner network. They’ll contact you directly with quotes or solutions tailored to your needs.

What locations do you cover?

Do you support landlords with multiple properties or portfolios?

We serve landlords and property investors across the UK, with a growing network in key cities including Birmingham, Manchester, London, and surrounding areas.

Yes! Our service is completely free for property owners and investors. We are paid by our partners only when we refer them serious, ready-to-do-business clients like you.

Can I use your platform for ongoing or long-term property needs?

How do you ensure quality and reliability from partners?

We review all partners based on client feedback, performance metrics, and customer service. Underperformers are removed from the network.

How can I get started?

We match you with providers offering:

• Lettings and property management

• Building and refurbishment

• Surveying and EPCs

• Mortgage and financial advice

• Legal and compliance services

• Inventory, cleaning, and maintenance
  ...and more.

Yes. Whether you own one property or manage a large portfolio, we can connect you with scalable, professional services suited to your needs.